Th 4, 15 thg 6
|Kota Jakarta Barat
6 NXT CX SEA SUMMIT
he NXT CX Summit returns on Wednesday, 15, 16 June 2022 for its 6th edition, and brings together over 120 attendees, 20 speakers and 8 sponsors to meet, network, and share their ideas on the latest technologies and strategies within the CX space. Join the discussion virtually
Thời gian & Địa điểm
08:00 GMT+7 15 thg 6, 2022 – 17:00 GMT+7 16 thg 6, 2022
Kota Jakarta Barat, Blok B13, Jl. Taman Palem Lestari No.1, Cengkareng Bar., Kecamatan Cengkareng, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11730, Indonesia
Giới thiệu về sự kiện
By 2025, Asia Pacific’s e-commerce sales are expected to reach USD 2 trillion. Consumers are increasingly connecting and shopping through online platforms unlocking tremendous opportunities for businesses of all kinds. In today’s customer-driven market, customer experience (CX) is becoming an increasingly important aspect of competitive success.
Customer-centric strategies complemented by cutting-edge technologies that help businesses effectively manage and harness customer data are instrumental in providing the personalised experience that new-age customers demand. With global CX technology spending forecasted to reach USD 641 billion by end of 2022, business leaders must put CX as the forefront of their growth strategies.